10 Year Warranty - Terms and Conditions

All due precaution is taken during the Manufacturing Process to ensure quality products. The situation may however arise where a Manufacturing Fault is not identified during the testing phase. If a problem should arise the following conditions apply:

• Hose Manufacturers (the manufacturer) must be informed promptly and supplied with all requested information and samples to fully investigate the complaint.
• The Warranty is only valid on Workmanship or Material problems identified as a Manufacturing or Production problem.
• Boreline that has been misused or damaged in any way due to incorrect application or mishandling before, during or after installation is excluded from any Warranty Claim.
• Boreline that is not used for the intended and designed purpose is excluded from any Warranty Claim and is for the risk of the user.
• Boreline must only be joined or connected using the supplied Double Ribbed Boreline Couplings and where this is found to not be the case, no claim will be considered.
• Boreline Cable Straps must be used to support the power cable along the entire length of the hose.
• Not registering your Boreline can prejudice any claim at the manufacturers discretion.
• The Warranty applies to the Original Purchaser in respect of the Boreline cost and excludes any claim for any direct or indirect costs or consequential damage or loss.
• The Warranty Costs are subject to the following conditions taking into consideration the service already obtained from the Boreline: